Frequently Asked Questions
General
We are pleased to ship nationwide within the United States, including Hawaii and Alaska.
Orders are typically processed within 1–2 business days. Once shipped, most orders arrive within 2–5 business days, depending on your location. Orders to Hawaii, Alaska, and remote areas may take a few extra days. You’ll receive a tracking link as soon as your order is on its way!
Fix Bar®
Each bar contains 9g of grass-fed collagen peptides, paired with pea protein to deliver a complete amino acid profile. They also incorporate collagen co-factors for best results.
For an extra collagen boost, we recommend adding a scoop of our Pure Collagen to your daily coffee or smoothie for a megadose of goodness.
Curious about how collagen works in the body? Check out our blog post.
Collagen co-factors are nutrients that support your body’s natural collagen production and help your body make the most of the collagen you consume.
Key co-factors include:
Vitamin C – vital for collagen formation and stability
Vitamin E - helps protect collagen from oxidative stress
Copper – helps form strong collagen and elastin fibers
Zinc – supports skin healing and structure
Fix Bars are thoughtfully formulated with these co-factors built in - each bar contains a boost of Vitamin C and provides 20% of your daily Vitamin E and 15% of your daily Copper to help you make the most of your collagen.
For more on co-factors, check out this blog post.
Absolutely! They’re designed to be your daily ritual - whether as a light breakfast, dessert, or your 3 PM "save me" moment when you need just your fix.
Fix Bars contain zero to <1g added sugar, depending on the flavor. They are naturally-sweetened with dates and a touch of monkfruit.
Some flavors (Cookie Dough) contain real dark chocolate chips, which contribute trace amounts of cane sugar (less than 0.5g per bar).
Nope. We skipped sugar alcohols like glycerin, erythritol, and maltitol because they often cause bloating or digestive upset. Instead, we use whole food ingredients like dates and almonds to sweeten naturally and keep blood sugar stable.
Fix Bar® contains a blend of plant-based fibers from tapioca, almonds, and dates. This combination of soluble and insoluble fiber supports your body in multiple ways:
1. Soluble fiber from tapoioca slows digestion and triggers the release of GLP-1, a natural hormone that signals fullness to your brain. This means lasting satisfaction and fewer cravings between meals. Goodbye, food noise!
2. Insoluble fiber from almonds and dates helps keep your digestion moving while also feeding beneficial gut bacteria, which support overall gut health.
Note: Our bars are high in fiber so one bar per day is plenty to reap the benefits. If you’re new to high-fiber foods, start slowly to let your body adjust. Make sure to enjoy with lots of water!
Most 'natural flavors' are made in labs using hundreds of solvents, preservatives, and ingredients that aren’t disclosed on food labels. These mystery compounds can be harmful to gut health and are designed to hijack our brains, triggering us to eat more.
We steer clear of natural flavors in all of our products, using real vanilla extract and spices instead.
Check out our blog post for the full scoop on natural flavors.
Fix Bars are meant to travel with you and do not require refrigeration.
People living in warm and humid climates, may choose to store their bars in the fridge to keep them fresher for longer. They contain natural ingredients like almond butter and chocolate that can soften at higher temperatures.
Shipping Note: If you live in a warm climate or are ordering during summer months, try to make sure your package is not left outside for extended periods. If you notice any melting when your products arrive, simply pop them in the fridge for 30 minutes to firm up. They are still safe to eat!
If you notice any melting when your products arrive, simply pop them in the fridge for 30 minutes to firm up. They are still safe to eat!
Fix Bars are safe to consume for 9 months. However, we recommend eating them fresh for the best experience!
We don't use chemical preservatives in our products. If you notice bars getting firmer over time, we suggest warming them up or dipping them into your favorite tea or coffee!
Pure Collagen Peptides
Our collagen peptides are Type I and III, sourced from hydrolyzed bovine collagen derived from grass-fed, pasture-raised cattle. These forms of collagen support skin, hair, nails, joints, and gut health.
Each scoop provides 10 grams of pure hydrolyzed collagen peptides, a clinically-supported dose shown to promote skin elasticity, joint comfort, and tissue repair.
For an extra collagen boost, enjoy one of our Fix Bars.
Clinical studies show that 10-20g of collagen daily is generally recommended for best results. During periods of high stress or recovery from surgery or injury, aim for 20g of collagen (or 2 scoops) daily.
It is recommended to split collagen doses up throughout the day for best results.
Want an easy and delicious way to hit your daily dose? Add 1 scoop Pure Collagen (10g collagen) to your morning coffee and enjoy a Fix Bar (9g collagen) as an afternoon or evening sweet treat!
The options are endless! Add one scoop to hot or cold beverages such as coffee, tea, or smoothies. Pure Collagen dissolves quickly without impacting taste or texture.
Many people also enjoy stirring collagen into yogurt bowls, oatmeal, or incorporating it into their favorite baked goods.
Most people begin to notice improvements in skin hydration, elasticity, and joint pain within 4–6 weeks of daily use. Clinical studies often show visible benefits after 8–12 weeks.
Consistency is key - collagen works best when taken daily over time.
To learn more about how collagen works in the body, check out our Complete Guide.
We keep our Pure Collagen peptides just that - pure - because certain co-factors like Vitamin C and Hyaluronic Acid degrade when exposed to heat.
Many people love adding collagen to their morning coffee, matcha, or use it in baking. We wanted to make sure our collagen stays stable and effective no matter how you like to enjoy it.
That said, we’re working on something special to deliver co-factors in a way that works seamlessly with your everyday routine - stay tuned!
No, this product is derived from bovine sources and is not vegan or vegetarian.
Each container contains approximately 41 servings, providing over a month of daily support.
Stay tuned for our monthly subscription program!